Accountancy Jobs; SAP Jobs; Business Jobs; Bentley

Location : Central Dublin

Type : Permanent, Full time

Expect Consultant : Julia Foerster

More information : 021-2428120

Bentley is the global leader dedicated to providing architects, engineers, constructors, and owner-operators with comprehensive software solutions for sustaining infrastructure.  Each solution is designed to ensure that information flows between processes and project team members to fully leverage interoperability and collaboration.  These solutions provide users with the capabilities they need to increase cost efficiencies and maximize the return on their investments in innovation, empowering them to design, build, and operate better-performing infrastructure, which has been Bentley’s mission for the past 26 years. Bentley sustains the infrastructure professions by helping to leverage information technology, learning, best practices, and global collaboration – and by promoting careers devoted to this crucial work.

Founded in 1984, Bentley has nearly 3,000 colleagues in more than 45 countries, $500 million in annual revenues, and, since 1999, has invested more than $1 billion in research, development, and acquisitions.

Responsibilities

• Manage assigned regional key accounts, for your specific market

   

• Provide excellence in all support of key accounts which will result in license renewals

   

• Respond to all requests from your regional accounts in a timely and efficient manner

   

• Provide product specialist team with lead processing support and partner quote creation

   

• Execute new order fulfilment and onboard new subscribers

   

• Maintain quarterly account contact to support targeted campaigns and provide subscriber care and account maintenance

   

• Resolve invoice disputes with key accounts

   

• Maintain SAP contract subscription records for contact, product, pricing accuracy

   

• Reduce attrition through strategic and tactical account management

   

• Provide licensing support where necessary

   

• Abide by all product and subscription policies and maintain financial controls

   

Skills & Experience

• 2 to 5 years experience in a commercial account management function having revenue growth requirements ideally in a lead to cash operational model

   

• Prior experience of licensing, renewals and/or order fulfilment in a software company would be a significant advantage

   

• Excellent written and verbal communication skills with demonstrated professionalism in a results oriented work environment

   

• 4 year university degree is essential

   

• Demonstrated skills and experience delivering against key performance metrics

   

• Experience in SAP or other ERP system equivalent in CRM modules

   

• Proficiency with MS Excel and MS Word

   

• Fluency in English AND German